ABOUT STARLABS
About StarLabs
STAR.LABS is an independent IT service provider for Singapore SMEs. We look after your helpdesk, devices, networks and security, and we repair laptops, MacBooks, phones and iPads at our store in Bugis Village.
WhatsApp 9011 1239What we doWhat we do
We work with businesses in two ways: ongoing IT support for your team, and repairs when a device breaks.
Managed IT & maintenance
Maintenance plans, an outsourced helpdesk, remote desktop help (typically within 30 minutes) and onsite advisory when a problem can’t be fixed remotely.
IT procurement
We source, set up and maintain laptops and other devices for your staff, then retire them at end of life.
Cybersecurity, network & backup
Data security, backup and storage, and advice on servers, office networks and cloud.
Business laptop repair
Screens, batteries, keyboards, hinges, fans and boards, with repair pages for 16 laptop brands.
MacBook repair
MacBook Air and MacBook Pro repairs using high-quality OEM parts, with a 3-month warranty.
Phone & iPad repair
Cracked screens, tired batteries and other faults. See phone repair and iPad repair.
How we work
One point of contact
You deal with one team that owns the problem until it’s fixed, instead of being passed between vendors.
We explain before we fix
We tell you what’s wrong and what we plan to do, in plain English, before we start.
A quote before work starts
You get a quote and decide before any paid work begins.
Back up first
Your data matters more than the device. Where a job puts data at risk, we talk about backing it up first.
Honest repair-or-replace advice
If a repair isn’t worth the money, we say so and help you weigh up a replacement.
Meet the team
Jason
Lead
Joseph
Tech Manager
Jean
Sales
Mao
Tech Lead
Why businesses choose us
- Over 100 B2B clients trust us with their IT.
- Fast remote help. Remote desktop support typically starts within 30 minutes.
- Rated 5.0 on Google from 101 reviews, as of October 2026. Read our Google reviews.
- IT and repairs under one roof. The team that supports your systems can also fix the laptop that broke.
We explain IT in plain English
Not sure what an SLA, MDM or 3-2-1 backup is? Our IT glossary explains the terms businesses ask us about most.
Talk to the StarLabs team
Need IT support for your business or a device repaired? Tell us what’s going on and we’ll suggest the next step.
WhatsApp 9011 1239Call 9173 2030